Business Communication from A to Z

Business Communication from A to Z

 

Contents include:
- Verbal and non-verbal communication
- Effective communication at the management level
- Communication within organizations
- Leadership impact
- Interaction and collaborative relationships
- Variations in personality, motivation, and dialogue
- Mediation techniques
- Conflict resolution methods
- New Staff Development Dialogue (SDD/MUS)strategies
- Appreciative inquiry approach
- Managing difficult conversations
- Corporate storytelling
- And more

 

Additional content covers management tools and psychological methods, featuring instruction in advanced behavioral psychology, organizational psychology, team dynamics, coaching, supervision, mentoring, and related areas.  

 

The module comprises approximately 80 pages of reading material accompanied by  cases, online assignments, tests & evaluations. 

The number of spots available in a course may be limited.

 

Course fees paid is nonrefundable and nontransferable. Non-attendance at classes  does not entitle to refunds or extra tuition.

 

We reserve the right to refuse course application to anyone at any time in our sole discretion and without giving any reason!  If your course seat registration is declined, you will receive refund of your payment within 3-5 days. 

 

If you submit your application for the Course within 40 working days of the Course commencing, we cannot guarantee that we will be able to accept your application.

 

The Course is provided via on online learning environment ( log in solution provided by WIX).

 

We may make changes to the services and/or courses: The dates and modes for the delivery of the services and/or coourses may be subject to change from time to time where it is reasonable for us to do so and where the changes do not impact upon delivery of your learning outcomes. Any such changes may occur fx due to events outside our control, - facilities and/or staff shortages or in order to improve the content or delivery of the course.

 

On successful completion of the Course, digital credentials will be issued to you by email in the name specified in your registration.

 

E-Learning - Web Based Training (WBT) : Study Anytime, Anywhere. Our flexible online courses offer an effective way to progress in your career and acquire new skills at your convenience, alongside other commitments.

Evidence your learning with a Certificate of Achievement from Leading Hoteliers Network on successful completion.

Multiple participants:

2 Participants

5 Participants

10 Participants

 

 

 

You might find the course valuable if you are a: 

- Hotel Managing Director.

- Senior Vice President / Vice President.

- Regional Director.

- Area General Manager.

- Dual General Manager.

- Hotel General Manager.

- Resort General Manager.

- Hotel Manager / Resort Manager.

- Assistant General Manager.

- Director of Operations.

Keeping pace with the developments in leadership and management requires knowledge, insight, and a broad perspective. Knowhow is becoming increasingly important in corporate planning, leading to greater expectations from hotel leaders.

 

The expectations placed upon hotel leaders are considerable, requiring them to perpetually enhance and refine their skills to keep pace with the changing needs of their roles and the hotels they manage. Consequently, ongoing education and skill advancement are crucial for the prosperity of both the leaders individually and the hotels and organizations they represent.

 

Perhaps you're familiar with the dilemma: you aspire to be a better leader and advance your education, yet the prospect of an expensive, time-consuming education program doesn't align with your job and family commitments. You can't afford to leave your company or dip further into the family finances. In essence, sacrificing the family summer holiday og ski trip to pursue personal leadership goals through traditional education is not an option.

 

Leading Hoteliers Networks' flexible online courses provide an effective way to advance in your career and gain new skills at your convenience, alongside other commitments

Can I expense my LHN courses?

Many employers recognize the value of Leading Hoteliers Network and its services, often covering the cost of memberships and courses for their employees. After completing your purchase, you will receive a receipt via email, which can be submitted for an expense report.

 

When can I access the e-learning platform?

Upon registering for the course, participants receive a username and password that allow them direct access to educational content, libraries, and related links two weeks before the course begins.