Brand New Pre-Opening General Manager Job Lead - New 5* Ultra-Luxury Hotel (231 Keys) - Best-in-Class Ultra-Luxury Hotel Group - Vietnam, Prime location
General Manager – Luxury Hotel (Pre-opening to Opening) – Southeast Asia
A leading international luxury hospitality group is seeking a General Manager to serve as an ambassador of the brand and property, from pre-opening through to opening and beyond. In this role, your leadership, strong interpersonal skills, and strategic vision will drive an engaged team, guest satisfaction, and maximized operating results. You will bring your strong commercial and business acumen and tenacity to drive the top line to exceed targets, and to position the property in the luxury marketplace.
You Will Be Responsible For:
During Pre-opening Phase:
Drive pre-opening timelines and ensure operational readiness.
Manage budgets, forecasts, CAPEX, and cost controls.
Support commercial strategy, positioning, and pricing.
Ensure compliance with legal and regulatory requirements.
Establish SOPs, controls, and risk management frameworks.
Recruit, build, and train a high-performing team.
Oversee brand standards, procurement, and final readiness inspections.
Upon Successful Opening of the Hotel:
Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets.
Maximize the property in terms of profit and management of financials.
Ensure full compliance with operating controls and legislation in all areas of the business.
Recruit and retain a high-performing team.
Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input.
Develop relationships within the local community.
Drive service culture.
Maintain product and service quality standards to exceed guest expectations.
Promote the brand and ensure all brand essentials and standards are in place and executed consistently.
Qualifications
Your Experience and Skills Include:
At least 8 years of experience in luxury hotel management, including pre-opening experience.
Strong educational background, including a degree.
Strong command of English, both written and spoken.
Good understanding of the local market; previous work experience in this Southeast Asian market is an advantage.
Experience in managing relationships with hotel owners.
What Is Offered
Employee benefit card offering discounted rates across the group's global portfolio.
Develop your talent through learning programs offered by the group's internal academy.
Opportunity to grow within your property and across the world.
Ability to contribute to the local community and make a difference through corporate social responsibility (CSR) activities.
If you are a seasoned luxury hotel leader with pre-opening expertise, ready for this exciting opportunity in Southeast Asia, the group welcomes your application.
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