The Art of Expansion: How Mandarin Oriental Plans to Double in Size Without Losing Its Soul In the world of luxury hospitality, scale often comes at a cost. As hotel groups expand, the intimate, intuitive service that defines their most iconic properties can be diluted by corporate standardization. Mandarin Oriental Hotel Group, a brand synonymous with discreet luxury and its iconic fan logo, is attempting to defy this axiom. Under the leadership of CEO Laurent Kleitman, the

Emmy Stoel: “It is truly special to return to Amsterdam and have the opportunity to lead a hotel that holds such a distinctive place within the city. Mandarin Oriental Conservatorium brings together an iconic building, an exceptional team, and the legendary service standards of Mandarin Oriental. I'm excited to be part of this next chapter and to build on the hotel's unique character, strong connection to Amsterdam, and rich legacy

Richard Langonné, Area General Manager of Mandarin Oriental Wangfujing, Beijing and Mandarin Oriental Qianmen, Beijing: “Being named to The 50 Best Hotels for a second consecutive year is a testament to our team's unwavering commitment to service excellence and memorable guest experiences. We are honoured to welcome travellers from around the world to Beijing and create unforgettable memories through heartfelt hospitality and immersive explorations of the city's hutong and si

Jones brings more than three decades of hospitality experience spanning Europe, the Middle East and Asia. Prior to joining Mandarin Oriental, he served as General Manager of The Oberoi Rajvilas and The Oberoi Vanyavilas in Rajasthan. Earlier in his career, he held a variety of leadership positions in the Middle East and London.

Throughout his career, Christian Wildhaber has held a number of positions in the United Arab Emirates, Hong Kong, Sydney, and Guangzhou, where he developed recognized expertise in hotel operations, as well as in the opening, repositioning, and transformation of prestigious properties. Prior to joining Jakarta, Christian Wildhaber served as General Manager of Mandarin Oriental Palace, Luzern, where he successfully led the property's transformation, opening, and launch, contrib

Christian Dolenc, Area Vice President of Operations & General Manager of Mandarin Oriental, Shenzhen, said: “To receive recognition across Chinese cuisine, Western cuisine, and cocktail culture in the same year is a rare achievement for any hotel and a testament to the extraordinary talent of our colleagues, whose passion, creativity, and expertise continue to shape outstanding guest experiences across the hotel...-

INSPIRATION: Located on Zurich’s exclusive “Paradeplatz” – the city’s most fashionable address – Mandarin Oriental Savoy, Zurich will revitalise the oldest grand hotel in Zurich first established in 1838. This iconic landmark takes its coveted place alongside high-end boutiques, the historic town, and a charming promenade leading to Lake Zurich. The 80 meticulously redesigned rooms and suites are a haven of luxury and comfort. Guests can indulge in a remarkable culinary exp

This week’s leadership intelligence review indicates a notable increase in confirmed General Manager and Managing Director openings across the global luxury hospitality sector. Our research team has verified more than 200 senior leadership positions currently open for application, representing one of the highest weekly volumes observed in recent periods. A considerable number of these opportunities are linked to flagship properties, pre-opening developments, ownership transit

Mandarin Oriental has appointed two general managers ahead of the opening of Mandarin Oriental Cristallo, Cortina and Mandarin Oriental, Rome in 2027. The appointments mark an important step in the Group's strategic growth in Italy, further reinforcing its long-term commitment to Europe's luxury hospitality sector.

This exquisite transformation on the island's coveted southwest coastline in Calvià is near the elegant Puerto Portals, an exclusive marina known for prestigious regattas, fine dining, and luxury brands. This is the third property in Spain, following Mandarin Oriental, Barcelona, and Mandarin Oriental Ritz, Madrid.

Laurent Kleitman, Group Chief Executive of Mandarin Oriental: “The Philippines is one of Southeast Asia's most vibrant and culturally rich nations, offering a compelling blend of heritage, creativity, and global ambition. This hotel will capture the essence of the destination, bringing together exceptional design, immersive experiences, and our legendary service to create a distinctive reflection of Manila's energy and character. Its addition further advances Mandarin Orienta

“Celebrating 120 years of Palace Hotel Luzern is a tribute to the vision, elegance, and pioneering spirit that shaped this remarkable property from the very beginning,” said Matthias Kindl, General Manager. “We're honoured to continue this legacy under Mandarin Oriental, creating exceptional experiences that blend heritage, innovation, and the unmistakable charm of Lake Lucerne.”

There is a particular kind of confidence that comes from knowing exactly who you are. Mandarin Oriental has it. Over the past ten weeks, the brand has released a steady stream of announcements that, on their surface, appear unhurried, a residence here, a general manager there, a hotel reopening in Como, a tennis partnership in Bodrum. But beneath this calm exterior lies a carefully orchestrated strategy. Mandarin Oriental is not trying to be the biggest. It is trying to be th

“We are immensely proud to see eight colleagues recognised on a global stage through the inaugural LQA Sirius Awards,” said ShaoWei Ong, Chief People & Culture Officer at Mandarin Oriental. “These recognitions celebrate the people at the heart of our organisation - colleagues whose dedication, intuition, and professionalism create exceptional experiences for our guests every day. Their achievements reflect not only individual merit but also the strength of the cultures and te

Laurent Kleitman, Group Chief Executive of Mandarin Oriental: “Abu Dhabi continues to distinguish itself internationally through the depth of its cultural identity, the quality of its hospitality, and the clarity of its long-term vision. Emirates Palace, Mandarin Oriental Mansions, allows us to further our relationship with the capital through a residential experience rooted in discretion, craftsmanship, and thoughtful service. We are honoured to contribute to a setting that

Commenting on her appointment, Barbara Göttling said: “For almost 25 years, Mandarin Oriental, Munich has been among Germany's leading hotels and, as one of the first Mandarin Oriental properties in Europe, has played a formative role within the Group. To continue this exceptional legacy with clarity and respect, to position the hotel as a distinctive place of connection and lived hospitality for Munich and guests from around the world, while remaining true to the cultural ro

Subin Dharman, newly appointed General Manager of Mandarin Oriental, Taipei, leads with a vision to deliver legendary service and further elevate the hotel's distinction as the city's most refined luxury address. Mandarin Oriental, Taipei is delighted to announce the appointment of Subin Dharman as General Manager, effective 1 May 2026. In his new role, Subin will embody transformational leadership and lead the team as it continues to elevate Mandarin Oriental's legacy of leg

Mandarin Oriental, Lago di Como is delighted to announce its reopening for the season with a redesigned restaurant, new signature spa treatments, and La Primavera in Lake Como accommodation package.

Laurent Kleitman, Group Chief Executive of Mandarin Oriental: “This announcement reflects our continued commitment to shaping the future of Mandarin Oriental, Paris as one of the city's most distinctive addresses,Vincent brings a depth of experience in leading and repositioning exceptional hotels, and his vision aligns closely with our ambition to create Fans of the Exceptional, Every Day, Everywhere. This transformation programme represents a significant investment in the pr

Michael Groll, General Manager, Mandarin Oriental The Landmark, Hong Kong: “This reopening marks an important moment for Mandarin Oriental The Landmark. More than a return, it introduces a renewed vision for the hotel - more personal, more deeply connected to Hong Kong, and more considered in every detail. It is a confident step into the next chapter of this much-loved property,”

Commenting on the results, Laurent Kleitman, Group Chief Executive of Mandarin Oriental, said: “2025 was a strong year for Mandarin Oriental, reflecting the clarity of our strategy and improving execution. In line with our aspiration to be the best luxury hospitality operator we achieved a 3pt gain in market share, double digit improvement in like-for-like RevPAR and improved profitability across the portfolio. We maintained excellence in our service proposition that was reco

Mandarin Oriental, Macau is delighted to announce the appointment of Kai Jansen as its General Manager. Kai will provide strategic leadership for the hotel and lead the team to continue Mandarin Oriental's legacy of legendary service and innovative guest experiences. Kai is an open-minded, highly motivated leader with a great passion for sports. Originally from Rheine, Germany, he began his career at an early age with a traditional restaurant apprenticeship in his hometown. H

Philippe Kronberg brings more than 30 years of experience in luxury hospitality, spanning operations, finance, and commercial strategy. Mandarin Oriental is pleased to announce the appointment of Philippe Kronberg as General Manager of Mandarin Oriental Hyde Park, London & AVP Operations, effective from 12 January 2026. Alongside managing Mandarin Oriental Hyde Park, Kronberg will be supporting Mandarin Oriental Mayfair, Mandarin Oriental Paris, and the newly managed Manda

Mandarin Oriental is pleased to announce the development of Mandarin Oriental Residences, West Palm Beach, its first standalone residential offering in South Florida, which is anticipated to open in 2031. The project reflects Mandarin Oriental's commitment to crafting exceptional residential experiences acro