Unique Opportunity Has Arisen: Brand New General Manager Job Lead - Prestigious 5* Ultra-Luxury Hotel (40 Keys) - Best-in-Class Ultra-Luxury Hotel Group - Prime location

Here is a General Manager opportunity, which does not come around very often. Almost never!

And we know that many of our elite GM members have been waiting for this opportunity from this particular ultra-luxury hotel group, renowned for being the highest-paying GM salary company in the market (see LHN's GM Salary Survey). So here it is:

General Manager – 5* Ultra-Luxury Resort – Premier Mountain Destination

Location Overview

In the foothills of a renowned mountain range, near a year-round resort destination, this ultra-luxury retreat looks out across peaks and plains of a sweeping valley. Evoking the pioneering spirit of the region in its architecture, the all-season retreat invites guests to discover outdoor adventure and the extraordinary natural beauty of the area.

Role

The General Manager holds full accountability for the successful re-opening, launch, and ongoing operation of this prestigious property. This pivotal role requires a seamless transition between two distinct functions:

• Project Leadership: Acting as the operational representative during the development phase, ensuring design, technical services, and procurement align with the group's operational standards.

• Property Leadership: Leading the hotel re-opening, establishing the service culture, and managing the property's commercial and operational performance.

Reporting to the Regional Managing Director, the General Manager will oversee all aspects of the guest experience, asset management, and commercial performance, ensuring the property establishes itself as the preeminent ultra-luxury destination in the region.

Responsibilities

Phase I: Pre-Opening & Development

• Project & Technical Coordination: Collaborate closely with Pre-Opening, Development, Technical Services, and Design teams. Review architectural plans and spatial layouts to ensure operational efficiency, guest privacy, and back-of-house flow meet brand specifications.

• Operational Readiness & Critical Path: Own the pre-opening critical path. Monitor construction milestones, installation of IT/AV systems, and security commissioning. Identify risks and escalate delays to stakeholders to ensure a timely handover.

• Procurement Strategy: Engage in the procurement of Operating Supplies & Equipment (OS&E) and Furniture, Fixtures & Equipment (FF&E).

• Regulatory Compliance: Secure all necessary operating licenses, permits, and government approvals required by local law, ensuring full compliance prior to opening.

• Budgeting & Finance: Construct the pre-opening budget, identifying capital requirements, staffing costs, and pre-launch marketing expenses. Ensure rigorous cost control and transparent reporting throughout the development phase.

Phase II: Hotel Operations & Culture

• Strategic Leadership: Define and execute the resort's long-term strategic plan. Adapt operations to evolving market conditions while maintaining the integrity of the brand.

• Guest Experience & Service Excellence: Champion the group's philosophy of unpretentious luxury. Maintain a highly visible presence, hosting guests with discretion and warmth. Ensure every touchpoint, from arrival to departure, is seamless and personalized.

• Talent & Culture Building: Build and mentor a high-performing Executive Committee that embodies the group's values, fostering a culture of respect, resilience, and excellence.

• Commercial Performance: Drive revenue maximization through strategic room pricing, inventory management, and the curation of exceptional F&B and Wellness experiences. Manage the P&L to deliver strong EBITDA margins while preserving the guest experience.

• Owner & Stakeholder Relations: Serve as the primary liaison with ownership, providing regular updates on financial performance and asset health. Cultivate strong relationships with local government bodies and community partners.

Requirements

• Proven track record of managing complex pre-openings, ideally in similar premier mountain or resort destinations.

• A strong operational background in managing small to mid-size ultra-luxury hotels with a hands-on leadership style and a passion for delivering exceptional guest experiences.

• Exceptional financial acumen, with deep experience in budgeting, forecasting, and P&L management.

• Strong crisis management skills and the ability to lead with composure.

• Sophisticated communication skills, capable of engaging with UHNW individuals and ownership groups.

• A charismatic ambassador for the resort, upholding the highest standards of personal presentation and embodying the group's service philosophy.

• Bachelor's degree in Hospitality or a relevant discipline; a Master's degree is advantageous.

• Proficiency in English is mandatory; knowledge of other languages is a distinct advantage.

• Must be legally authorized to work in the country of employment.

What Is Offered

At this leading ultra-luxury hospitality group, colleagues are at the core of success. The organization offers competitive benefits including exciting international career opportunities within a company that is expanding rapidly. They prioritize and support your career journey, making you feel valued, included, and at home.

• Competitive salary and a comprehensive benefits package.

• Extensive private health insurance, life and personal accident insurance, travel insurance.

• Access to the colleague complimentary stay scheme allowing you to explore the group's properties and enjoy discounted rates on retail, F&B, and spa experiences.

• Exclusive training and development opportunities supporting your growth with the organization.

If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, the group invites you to apply....Listed 3 in NEW NOTEWORTHY JOB LEADS SECTION, FAST TRACK - Click here

Member link to Fast Track: Read more here

Photo: City of Location

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Kind regards,

The Leading Hoteliers Network Team

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