Four Seasons Hotel Madrid Milestone
- EDITOR
- Jun 4
- 5 min read
INSPIRATION:
Located only a stone’s throw from some of the main local attractions, the seven historic buildings that make up the Hotel have become a unique and dynamic destination. Rich in history and character, the imposing building (a jewel of Spanish heritage) offers 200 guest rooms and suites as well as a private art collection that includes more than 1,500 pieces. Four Seasons Hotel Madrid is home to two vibrant restaurants: Dani Brasserie by famous Spanish Chef Dani Garcia located on the roof top terrace boasting unparalleled views of the city, and Isa Restaurant & Cocktail Bar serving Asian-inspired creative dishes alongside an outstanding list of signature cocktails, all in the very best atmosphere.
Four Seasons Hotel Madrid recently earned a new Forbes Travel Guide Five-Star award, as well as a Five-Star award for its spa this year
"I am immensely proud of my team for this outstanding achievement and their unwavering dedication for the last four years. The Forbes Travel Guide Star Awards are a globally recognized symbol of excellence, and securing the highest distinction for both the Hotel and spa for three consecutive years is a testament to our commitment to exceptional service. This Hotel keeps on being the identity of Madrid’s new luxury landscape, setting new standards and drawing international travellers to a city that has become one of Europe’s most dynamic and sought-after destinations," says Alejandro Bernabé, Regional Vice President and General Manager at Four Seasons Hotel Madrid.
Alejandro Bernabé’s hotel career has been filled of proud moments, but none quite measures up to the one that engages him now as GM of Four Seasons Hotel Madrid.
“This property essentially reconfigured Madrid, making luxury cool in the capital and drawing international travellers to what I believe has become one of the most vibrant cities in Europe,” he says, adding nimbly, “I can’t say enough about the fantastic job my predecessors and the company did in establishing the Hotel to reposition the area around it. Now, my goal is to take things to the next level by showing locals that our amenities and experiences are theirs to enjoy, too.”
For the first time in a while, Bernabé is working in a destination whose primary language is his own, enabling easy communication toward building trust with the team, partnerships with area businesses, and relationships with Madrileños.
“The primary message I want to get across is that we are just as inviting for wellness treatments or beers with friends as we are for weddings, events and overnight stays.”
Arriving in Madrid in late 2023, Bernabé found himself a familiar position of turning a page on a new chapter for a property that is operating at the top of its game. When he first joined Four Seasons under similar circumstances in Seoul, Korea, he was still learning about the brand. “Now,” he says, “I’m an ambassador, with our employees and guests looking to me to define what Four Seasons means as we move forward.”
So, how does he define it? “By the way the company cares about people and is always looking for new ways to personalize the guest experience and energize the destination.”
Meanwhile, he embraces the same “curious” management style that he has pursued throughout his career. He believes in asking questions, being seen, and “saying the right thing, the right way” to correct team members when necessary. “The important thing for a manager, I’ve found, is to keep your eyes on the big picture as well as the small picture.”
Bernabé is no stranger to Madrid. Hailing from Castellón on Spain’s east coast, he studied for a time at a historic university in the city and has vacationed here off and on over the years. He originally fell into hospitality “by mistake” after earning a degree in finance in the US and then realizing the field wasn’t his thing. He went on to earn a degree in hotel management in Switzerland, following a friend’s advice to pursue a hotel career so that he could remain abroad.
“My parents are doctors and they wanted me to be one, too. But hotels were my way of getting to know the world. I’ve always been very independent and fascinated with culture, so they supported my decision.”
As his career progressed with international hotel groups, Bernabé travelled from Russia to Indonesia, Kuwait to Malta, Switzerland to UAE and beyond. His last stop before joining Four Seasons was on the corporate side of operations, “but I much prefer to see guests coming and going and giving them a great time while they’re with us.”
Now on his second assignment for Four Seasons, Bernabé is pleased that the high expectations he had of company culture when he joined have proven “100% right.” He likes to be everywhere at the Hotel, visible and approachable, and he believes strongly that the talent he leads is what has made the property such a standout. “This was Four Seasons debut in Spain, so it attracted people from all over Europe and South America. We’re a real melting pot, and the team’s dedication to service is genuine. Continue reading ( Premium Members Only)
The Team
at LEADING HOTELIERS NETWORK / JOB LEAD SERVICE
RETURNING MEMBERS - Read more here
NEW MEMBERS - Read more here
CV REDESIGN SERVICE - Read more here
Leading Hoteliers Network Offers Four Attractive Membership Options in 2025:
3 Months - Read more here
6 Months - Read more here
12 Months - Read more here
PREMIUM - Read more here
and we have a special offer for all of you, who would like to renew - Read more here
Becoming member of Leading Hoteliers Network's Job Lead Service is a great way to stay informed about the hotel industry and to remain current with the most important news and updates. We encounter members every day who absolutely know when the time is right for them to expand their business or make a career move, ....Use direct link to the Job Lead Service here - Read more here
Premium Members Zones
Premium Member Zone provides exclusive insights into the hotel group’s market standing, development pipelines, and executive recruitment strategies. It leverages the Leading Hoteliers Network’s (LHN) first-hand experience with the company’s hiring channels, offering in-depth recommendations - including a specialized analysis of how the group selects General Managers and other top-tier executives. Additionally, it equips candidates with strategic guidance on how to effectively position themselves for these leadership roles.
>> More ...
Unlock Exclusive Advantages with a Premium Membership - Read more here
Comments