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Mandarin Oriental Appoints Philippe Kronberg as General Manager of Mandarin Oriental Hyde Park, London and AVP Operations across key European hotels

Philippe Kronberg brings more than 30 years of experience in luxury hospitality, spanning operations, finance, and commercial strategy.
Philippe Kronberg brings more than 30 years of experience in luxury hospitality, spanning operations, finance, and commercial strategy.

Mandarin Oriental is pleased to announce the appointment of Philippe Kronberg as General Manager of Mandarin Oriental Hyde Park, London & AVP Operations, effective from 12 January 2026.

 

Alongside managing Mandarin Oriental Hyde Park, Kronberg will be supporting Mandarin Oriental Mayfair, Mandarin Oriental Paris, and the newly managed Mandarin Oriental Lutetia and Mandarin Oriental Conservatorium, Amsterdam, which will be officially operating as a Mandarin Oriental Hotel from 14 January.  

 

Philippe Kronberg brings more than 30 years of experience in luxury hospitality, spanning operations, finance, and commercial strategy. He joins Mandarin Oriental from Shangri-La, where he most recently served as Resort General Manager in Muscat, Oman, overseeing a multi-property beachfront destination comprising three hotels with more than 640 rooms.

 

Previously, Kronberg was General Manager of Shangri-La Sydney, with oversight of the Group's properties across Australasia. His international career also includes General Manager roles across Turkey, China, Thailand, and Brisbane, reflecting deep experience across diverse markets and operating environments.

 

Recognised for his strategic vision, operational rigour, and commitment to exceptional guest experiences, Kronberg joins Mandarin Oriental Hyde Park, London at a pivotal moment as the hotel continues to strengthen its position as one of the capital's most iconic luxury addresses, seamlessly balancing heritage with innovation. In his new role, he will oversee all hotel operations, drive service excellence, and further enhance the hotel's reputation for refined hospitality, culinary excellence, and personalised guest experiences.

 

A French and Australian national fluent in English, French, and German, Philippe began his professional career at London's renowned Ritz Hotel after completing a Diploma in Hotel Management at the prestigious Swiss hospitality school Les Roches. He later earned an Executive MBA from AGSM, the postgraduate business school of the University of New South Wales and the University of Sydney. A former paratrooper, Philippe holds a private pilot's licence and enjoys aerobatic flying. A devoted family man with two teenage children, he is also actively committed to fundraising for charitable causes.

 

Commenting on the appointment, Flavia Daudan-Caponi, Regional Vice President, Operations, Mandarin Oriental Hotel Group, said: “We are delighted to welcome Philippe to Mandarin Oriental. He is an accomplished and highly respected hotelier with an exceptional track record across some of the world's most prestigious luxury destinations. Philippe's depth of operational expertise, strategic mindset, and people-focused leadership make him ideally placed to lead Mandarin Oriental Hyde Park, London, while also supporting our growing portfolio of landmark hotels across Europe. This appointment reflects our continued commitment to excellence as we strengthen our presence in key global cities.”

 

Philippe Kronberg added: “I am honoured to be joining Mandarin Oriental and to take on the role of General Manager of Mandarin Oriental Hyde Park, London, alongside my wider operational responsibilities across Europe. Mandarin Oriental is synonymous with legendary service and timeless luxury, and I am excited to work with the exceptional teams to build on the hotel's rich heritage while continuing to innovate and elevate the guest experience. I look forward to contributing to the Group's continued growth and success across these iconic properties... - Continue reading here Hotel Management Global Outlook Link



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